کارشناس خدمات فناوری اطلاعات

Job Description

Novo Nordisk has been globally recognized as the best place to work, topping the ranks for two consecutive years in 2022 and 2023. It is an exciting time to join Novo Nordisk and be part of a dynamic company in an even more dynamic industry, helping us achieve our aspirations to establish a global presence in the industry.

Are you passionate about IT infrastructure and system administration? Do you have a knack for ensuring compliance and maintaining a secure IT environment? If so, we want you to join our team as an IT Services Professional at Novo Nordisk. Read more and apply today for a life-changing career.

At Novo Nordisk Pars in Kordan, the position of IT Services Professional provides you the opportunity to work in a high-performing team and contribute directly towards the business results while creating value for diabetic patients.

About the department:

Novo Nordisk (NN) is a global healthcare company with over 100 years of innovation and supervision in diabetes care. This heritage has given us experience and capabilities that also enable us to help people defeat obesity, hemophilia, growth disorders, rare diseases, and other serious chronic diseases. Headquartered in Denmark, Novo Nordisk employs over 63,000 people in 80 countries and markets its products in more than 170 countries.

The LMT site is located in Barkat Pharmaceutical Industrial City, Alborz Province, and went into operation in 2020 and has 160 employees in total. The manufacturing site handles the assembly and packaging production of Novo Nordisk’s FlexPen® sold in Iran with modern insulin (NovoRapid®, NovoMix®30, Levemir®) and Victoza®.

You will be part of the Production Support Department at the Novo Nordisk LMT site. Our team aims to maintain and optimize the IT infrastructure to support our production processes. We work in a dynamic and collaborative environment, ensuring compliance with Novo Nordisk standards and local regulations. Join us to contribute to our mission of driving change to defeat serious chronic diseases.

The position:

As an IT services professional, you will:

• Perform daily operation and maintenance of IT infrastructure, including servers, backup solutions, firewalls, switches, routers, and wireless controllers.
• Conduct system monitoring to ensure hardware and server resources' integrity and availability, while also updating security patching to maintain compliance with Novo Nordisk standards.
• Develop and refine operation and maintenance procedures, ensuring information backup adheres to company standards.
• Maintain and analyze the telecommunications infrastructure, performing system and user administration, and rolling out hardware and software.
• Assist in the implementation of IT activities and projects, identify user needs, work in cross-functional teams, and follow Agile methodology and cLEAN principles in daily tasks including managing OSS (On-site Support Team) and Help Desk.

Requirements:

• Bachelor's degree in IT-related fields.
• 3-5 years of IT systems/network administration and user support experience.
• Advanced knowledge of Microsoft Server 2012R2, AD administration, Print Server administration, and Endpoint Protection with Windows Server Update Services (WSUS).
• Experience with firewall configuration and management, Good Manufacturing Practice (GMP) training, Huawei firewall configuration, router-board Mikrotik, Bacula and Tandberg tape backup, Linux environments, System Center Configuration Management (SCCM), and Customer Relationship Management (CRM).
• Strong analytical and problem-solving skills, customer-focused mindset, project management experience, networking, good people skills, adaptability to change, and experience in cross-functional teams including a strong command of written and spoken English.

Working at Novo Nordisk:

We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research to our rich personal lives that motivate and energize us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.

Contact:
Upload your CV to our online career page (click on Apply and follow the instructions).

Deadline:
25 December 2024
Applications will be screened on an ongoing basis, so you are encouraged to apply as soon as possible.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk, we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company in the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds, and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve, and the communities we operate in. Together, we’re life-changing.