مهندس بسترهای دیجیتال فناوری اطلاعات

Job Description

• To provide technical product support to marketing for all existing/new value-added services in the respective areas of its platforms.
• To draw up technical specifications and tender evaluation for network expansions or new products/services.
• To ensure that sufficient capacity is available on all assigned ITS platforms to meet mtnirancell’s business requirements.
• To optimize the utilization and performance of the existing assigned ITS platforms and provide operational support to the related teams/vendors.
• To implement changes brought about by the operating environment, including the analysis of system requirements, analysis of the performance before and after changes, etc.
• To record and document all changes, activities, and decisions regarding the area of work, and track the update of the latest documents/info of all assigned platforms.
• To complete ATP, UAT, and IAT (FAC/PAC) processes for assigned ITS platform projects that are going live.
• To analyze on-demand business requirements, check the feasibility.
• To implement possible solutions, and introduce new features and improvements on existing assigned platforms based on business requirements and trends.
• To provide technical support to the development teams in the design of new ITS platforms/products/services as required by marketing/business.
• To monitor the design and implementation of assigned ITS platforms supplied by the vendors.
• To control and support any operational projects (swap. Expansion, upgrade, etc.).
• To ensure accurate service delivery.
• To monitor suppliers and contractors according to contractual deliverables to meet business requirements and agreed-upon SLAs.
• Bachelor’s degree in Information Technology or related fields.
• At least 3 years of experience in the area of specialization; with experience in supervising others.
• Experience working in a medium organization.