کارشناس فناوری اطلاعات

Job Description

• Responding to queries via email or phone.
• Providing technical assistance for questions and problems.
• Resolving problems with networks and other computer systems.
• Diagnosing system errors and other issues.
• Following up with customers to ensure full resolution of issues.
• Working remotely to solve users' problems.
• Installing or changing software and hardware to fix issues.
• Periodic inspection of computer devices and equipment of users to ensure the accuracy of their function.
• Coordinating the installation and implementation of the closed-circuit cameras in terms of software and hardware and support to solve the user interface problem.

Requirements:

• Bachelor's or Master's degree in Computer Sciences, or Information Technology.
• Expert in MCSE and CCNA.
• Expert in VMware Virtualization.
• Experience with Network Repairs and Analysis.
• Expert in Site Design with WordPress and Web Hosting.
• Familiar with Backup Solutions.
• Familiar with Kaspersky Administration Kit.
• At least 3 years of experience in the IT department.
• Responsibility.
• Age range: 20 to 30 years old.