Job Description
As a network engineer at TAPSI, You’re responsible for all aspects of IT services infrastructure. This individual would join an existing team of talented engineers who aim to provide IT services to a rapidly growing organization. This team member would provide day-to-day support, proactive maintenance and make improvements to managed systems. Attention to detail and a certain degree of creativity and latitude are required.
Tasks in Detail:
- Design, configuration, support, and maintenance of Windows and Linux servers.
- Maintain the internally hosted and cloud-based servers, analyze, and optimize on-premises and cloud workloads.
- Identify and troubleshoot server performance issues using server administration tools and utilities.
- Responsible for administration and support of backup systems and software.
- Develop and implement effective backup strategies and disaster recovery for Enterprise Systems.
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
- Provide mentoring and knowledge transfer to others.
- Provide 24/7 support as needed and during emergencies.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and applications logs, and verifying completion of scheduled jobs.
- Install new software releases, perform systems upgrades, and evaluate and install patches.
- Set up/improve the process for managing customer tickets.
- Document architecture and essential function methodologies by methodical troubleshooting, clear communications, and attention to detail.
