Sales Support Expert

Job Description

• Assist the sales team in managing customer accounts and ensuring customer satisfaction.
• Respond to customer inquiries and resolve issues promptly.
• Process and track orders, ensuring timely delivery and accurate documentation.
• Maintain and update customer databases and sales records.
• Coordinate with the logistics team to manage inventory and shipments.
• Support the sales team with administrative tasks, including scheduling meetings and preparing sales materials.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• At least 2 years of experience in sales support or a similar role, preferably in the same industry.
• Proficiency in Microsoft Office and CRM software.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• High level of professionalism and attention to detail.
• Proficiency in Russian is an advantage.