Job Description
The Medya Advertising Agency, with 25 years of continuous activity in advertising, marketing, and brand development, is currently one of the companies within the Sunich Group and plays a key role in advancing the group’s goals alongside other companies.
Responsibilities:
- Be the first point of contact with the customer, promptly responding to all their concerns, addressing their requests, and transferring their needs to the agency.
- Determine advertising strategy based on customer needs and transfer it to their team.
- Organise teamwork plans to achieve defined goals.
- Respond to customer requests and attempt to resolve any issues to strengthen customer trust.
- Manage internal teams and develop strategic plans to meet KPIs.
- Monitor clients’ request progress and ensure they receive services within their budget and requirements.
- Send progress reports to clients and senior management in the organization and generate reports for daily/ongoing projects.