Design valuable, consistent, and enjoyable user experiences for Pindo.
Conduct user research and use data to deeply understand and support user needs, generating insights that translate into best-in-class product design.
Collaborate with marketing to conduct and understand market and user research, research and develop user personas, and develop brand identity and voice, ensuring consistent messaging across multiple channels.
Conduct A/B tests to continually improve product performance up to KPIs
An active mentor for designers, and help with critiques, design reviews, and seasonal planning.
Oversee multiple initiatives from insight to strategy, to launch across all platforms and devices.
Partner with product managers, engineers, data scientists, and researchers to define problems and goals, map user flows, prototype interactions, and launch new products and services.
Project scope of work (in partnership with PMs and engineers) and help define the design process and timeline.
Requirements
At least 7 years of experience in product design; with 5+ years of experience in a leadership role in a fast-paced environment.
Naturally experimental, excited, and knowledgeable about A/B testing and user research methods.
Deep experience in driving and applying user-centered design processes while working with cross-functional teams including development, product management, and product research.
Experience presenting against multiple projects simultaneously with cross-functional teams
Highly collaborative, able to build trust and strong relationships at all levels, influence without formal authority, and push back when necessary.
You are confident in your skills but respect the contributions of others.
Strong storytelling, presentation, communication, and stakeholder management skills.
Aware of industry and platform-specific patterns.
Can effortlessly motivate and guide small to medium teams to change a product.
Good to have:
Experience designing for the e-commerce market.
Experience collecting quantitative data and surveys.
Experience with animation and/or motion design.
Experience conducting exploratory user research and usability testing.
