کارشناس آموزش و توسعه منابع انسانی

Job Description

• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors, or customer representatives.
• Offer specific training programs to help workers maintain or improve job skills.
• Design and develop creative, high-quality, interactive learning content for remote and classroom training including lesson plans, facilitator guides, participant materials, videos, and practical exercises.
• Provide individualized instruction and tutorial or remedial instruction.
• Negotiate contracts with clients, including desired training outcomes, fees, and expenses.
• Monitor, evaluate, and record training activities and program effectiveness.
• Analyze different types of employees based on their performance and potential and categorize them to distinguish high-potential ones (HiPos).
• Prepare and propose succession planning policy based on organization strategy.
• Prepare and maintain IDP result updates to analyze each development nominates’ progress line.
• Evaluate management development programs to ensure the effectiveness of results.
• Execute the company’s Learning and Development strategy and manage the development of a robust talent pipeline for key roles at the company through effective high-potential management, leadership development, and succession planning.
• Design and conduct effective leadership development models.

Key Professional Competencies:

• Familiar with learning theories and concepts.
• Strong project management skills; able to identify needs, develop effective solutions, and manage projects through to completion.
• Familiar with leadership models, concepts, and practices.
• Telecom industry understanding.
• Communication skills (oral and written).
• Curiosity.
• Anticipation and adaptation.
• Listening and empathy skills.
• Creativity and innovation.
• Influence and persuasion.
• Relationship building.
• Analytic thinking.
• Problem-solving skills.