Job Description
The key account manager is responsible for delivering and achieving the annual sales targets in MT sales channels while developing and maintaining effective communication with customers.
Key Responsibilities:
- Manage the team in the KA section to achieve the area's targets.
- Ensure implementation of the sales KPIs: Volume, coverage, distribution, and visibility.
- Implement, follow, and measure the monthly targets week by week to ensure reaching the area's targets.
- Channel management to deliver key account sales targets.
- Visit the Chain stores regularly to support sales representatives in achieving the targets.
- Prepare presentations, proposals, and sales contracts.
- Implement the new product launches as per the defined plans of the marketing/brand team.
- Responded to client requests and processed all payments to the company.
- Develop and maintain effective communication with customers to build a sustainable customer pool.
- Identify and resolve client concerns to provide a better customer experience.
- Provide ongoing mentoring to all Sales Supervisors and sales representatives and ensure they are properly equipped, trained, and motivated to achieve their objectives.
- Monitor all daily, weekly, and monthly sales reports to achieve the monthly target.
Requirements:
Education:
- Bachelor’s degree in Business Administration, or Marketing.
Experience:
- At least 5 years of key account experience with at least 2 years of managerial experience.
- Related experience in the food and beverage industry is an advantage.
Skills:
- Intermediate English literacy.
- Communication, negotiation, and presentation skills.
- Computer skills, (MS Office is a must).
- Extensive experience in all aspects of chain store operations and a strong relationship with the head office management team.
