مدیر کنترل فرآیندهای بازرگانی و فروش

Job Description

Job Purpose:

The incumbent is responsible for identifying, mapping, and optimizing work processes in M&S, listed but not limited to logistics, field operations, distribution, key accounts, trade engagement, and merchandising. Establishing clear processes and written policies with controls in all of these areas and M&S Offices starting with basic cash management, conducting daily business, managing DUs, GAIs, TITP, sales cars, stock, shipments, DSO deliveries, invoices and pricing lists, etc. Organizing operational health checks in all M&S offices and warehouses and streamlining processes.

Areas of Responsibility:

• Identify and map processes based on M&S management priorities.
• Write appropriate policies, procedures, guidelines, manuals, and process flow proposals and get alignments and approvals from market ExCom.
• Ensure proper principles of the JTI code of conduct are implemented.
• Appropriate control mechanisms are to be incorporated and implemented regularly.
• Close collaboration with M&S management, field operations managers, P&C, Legal, Finance, GIP, and corporate affairs.
• Constantly thriving for efficiency, effectiveness, simplification, and digitalization of processes and controls via a good understanding of available systems in the market.
• Organize and/or hold regular training sessions with all parties in the field and HQ including warehouse workers, field representatives, and other parties involved in daily business conduct.
• Promote awareness of compliance needs, train control owners and backups, reinforce controls, detecting weaknesses for guidance needs.
• Deliver recurrent and qualitative, detailed reporting to local management, design optimized dashboards, ensure visibility of the actual control’s status, and ensure updated process flows and control owners list.
• Organize and manage a network of nominated persons/positions in every sub-department and field office.
• Regular health checks/audits organization and reporting findings to be resolved by process redesign.

Candidate Profile:

Education:

• A university degree or equivalent.

Work Experience and Competence:

• Two years of managing processes and systems experience preferably in an FMCG company/IT.
• Excellent knowledge of policy writing, maintaining, and simplifying.
• Excellent understanding of the dynamics of tobacco production.
• Great systems and processes analytical skills.
• Strong communication and persuasion skills.
• Able to communicate with different management levels.
• Excellent PC skills and complete knowledge of tablet operations, as well as PC-Tablet communications technology.
• Advanced Excel and PowerPoint and related statistical software skills.
• Able to work under pressure and independently

Languages and Computer Skills:

• Upper intermediate English knowledge (writing and speaking).

Functional Skills:

• Strong analytical skills.
• Time management skills.
• Strong interpersonal and communication skills.