مدیر عملیات (کشتیرانی/فورواردری)

کشتیرانی خط طلایی اقیانوس تهران

منتشر شده 1 ماه پیش

Job Description

Ocean Golden Line Co., established in 2015, operates in the transport and logistics industry. We are seeking a diligent and experienced operations manager (forwarder/shipping) to oversee our daily operations and ensure excellent customer service in Tehran. The ideal candidate will manage and coordinate logistics activities, ensuring timely delivery and customer satisfaction.

Responsibilities:

  • Oversee daily shipping and forwarding operations.
  • Ensure efficient and timely coordination of cargo.
  • Manage and resolve customer inquiries and complaints.
  • Monitor and improve operational processes.
  • Collaborate with internal and external stakeholders.
  • Prepare and analyze reports on operational performance.
  • Supervise and train operational staff.
  • Ensure compliance with industry regulations and standards.

Requirements:

  • A degree is not as important as knowledge, experience, and work history.
  • Having an advanced level of language proficiency.
  • Proficiency in OTMS, Microsoft Word, Outlook, and Excel.
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • At least 5 years of experience in shipping and forwarding.
  • Ability to work under pressure and meet tight deadlines.
  • Leadership experience in a managerial role.

Employment Type

  • Full Time

Seniority

Details

Employment type

  • Full Time

Seniority

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