تحلیلگر موجودی

Job Description

POSITION SNAPSHOT

Location: Tehran /Iran;
Company: Nestlé;
Full-Time.

Position Summary:

• Serves as the primary point of contact and advocate for VMI/CMI customers to ensure accuracy, timeliness of execution, and agreed levels of customer service and satisfaction.
• Responsible for efficiently managing the customer end-to-end replenishment process, leveraging systems and processes to consistently deliver solutions to fulfill customer demand proactively.

A DAY IN THE LIFE …

• Drives customer satisfaction by consistently delivering high-quality service and meeting service fulfillment measures as seen by customer’s lens
• Proactive data analytics on customer behavior trends and out-of-stock risks. Effective utilization of advanced planning, forecasting, and replenishment techniques to drive sales and inventory levels at customer DCs taking into account inputs from demand and supply planning, sales, customer and service strategy
• Generate optimized replenishment orders in Nestlé or customer VMI/CMI system while balancing inventory and service goals using information such as sales history, forecast, and customer/Nestle stock availability
• Proactively manage out of stock risks and generate effective mitigation actions required (i.e. defining stock allocation rules for limited stock)
• Effectively manage replenishment end-to-end process leveraging data integrity reports such as sales history, forecast, and stock holding within the customer distribution center/store and Nestlé locations
• Highlights opportunities for improvement by driving internal and external measurement of replenishment elements from stock holding locations (Nestlé to customer and customer distribution center to store)
• Demonstrates effective management of the VMI/CMI technical solution, including data maintenance and alignment with Nestlé and customer systems.
• Develop and maintain inputs to the inventory management system, including network changes, lead times, delivery expectations, and new product introductions
• Effectively optimizes distribution costs by collaborating with cross-functional business partners such as physical logistics, demand and supply planning, transportation, and supply chain analytics
• Executes strategies from OpsDSR to ensure stock allocation based on business and customer prioritization.
• Embed the customer-centricity aspect to operational meetings to support collaboration and alignment of actions to solve out-of-stock situations. Ensure cross functional teams have visibility on data analytics to anticipate issues, agree on mitigation actions, minimize waste, and drive continuous improvements to reduce availability failures.
• Professionally engage with customers to resolve issues and concerns related to the stock replenishment process and serve as the primary point of contact and advocate for VMI/CMI customers.
• Ensure right and on time information is available for customers to manage stock-related activities.

What Will Make You Successful?

• 2 to 4 years of preferably operational experience in order fulfillment type of role in a similar market environment or trade structure.
• Additionally, operational experience in the following areas is beneficial:

1. Working for or with a customer in a collaborative environment.
2. Working in other supply chain functions such as physical logistics or sales support.

• Experience in related business improvement projects.
• Good knowledge of generating demand, supply chain, and finance processes for pricing.
• Understanding logistics processes including materials handling e.g. picking to deliver, transport optimization, plant, and transport route determination.
• A college or university degree.
• Basic understanding of the O2C flow and key business functions outside of the O2C stream.
• Supply chain E2E processes and customer service best practices and solutions knowledge.