Administrative Officer

Job Description

ABOUT IMPERIAL GROUP

Imperial metals and petrochemicals play a pivotal role in the steel and petrochemical industry, acting as a trading intermediary and value-adding service provider. Our breadth of expertise - from mine head or refinery to factory floor - enables us to offer integrated supply chain solutions that deliver a competitive advantage to the producers and purchasers of steel & petrochemicals that we serve.

About the Role:

We’re looking for an administrative assistant to join us. Joining our team you will be responsible for providing general and administrative duties as well as answering the phones and greeting customers and visitors to our department. You’ll be assisting with organizing meetings and diary management, updating our databases

Key Requirements:

You will need to have good and accurate literacy, numeracy, and administrative skills
and the ability to analyze information to solve general queries. You’ll also need good
keyboard skills.

Main Duties:

• First point of contact dealing with telephone and email inquiries as required.
• Effectively support the maintenance of accurate electronic database records for stock loading, unloading, and control.
• Composition and typing of letters, general typing and producing reports, scanning, photocopying, and filing as required.
• Dealing with incoming and outgoing mail as required.
• Receiving and sorting paperwork from the accounts section.

Requirements:

• Good customer service: impeccable communication and interpersonal skills with a fabulous telephone manner.
• Excellent organizational skills with proven ability to multi-task.
• Excellent IT skills and good knowledge of MS Office and office management software.
• Experience as an administrator, office assistant, another similar role, or demonstrable equivalent.
• Familiarity with office management procedures.
• Good written skills.
• Good data entry and keyboard skills.
• Be very accurate.