After-Sales Service Manager

Energy Motor Asia Tehran

Posted 2 days ago

Job Description

Responsibilities:

  • Develop and implement strategic after-sales programs to enhance customer satisfaction.
  • Lead and manage the after-sales team, setting goals and monitoring performance.
  • Collaborate with sales and customer service teams to address customer feedback and service issues.
  • Monitor market trends and competitors to identify opportunities for improvement in after-sales services.
  • Ensure adherence to industry regulations and company policies.
  • Manage budgets and track the financial performance of the after-sales department.
  • Coordinate with suppliers and service providers to ensure quality and timely delivery of services.

Requirements:

  • Proven experience in a management role within the automotive industry.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Strategic thinking and problem-solving skills.
  • Proficiency in data analysis and financial management.
  • Ability to work well under pressure and meet tight deadlines.

Employment Type

  • Full Time

Details

Employment type

  • Full Time

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