Customer Satisfaction Manager

Sime Akhar Tehran

Posted a year ago

Job Description

  • Making routine calls to record the level of satisfaction of applicants.
  • Sending emails, SMS, and necessary letters.
  • Pursuing goals from internal factors to achieving results.
  • Following up on cases related to possible complaints.
  • Cooperation type: full-time.

Requirements

  • Familiarity with audience persona.
  • Familiarity with the principles of obtaining customer satisfaction and effective methods of persuasion.
  • Proficient in Word and Excel.
  • Teamwork spirit.
  • Consistent and regular.
  • High public relations skills.
  • Patient and kind.
  • Proficient in managing social media.

Employment Type

  • Full Time

Seniority

Details

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