Customer Services Specialist (IT)

Job Description

Key Responsibilities:

• Responding to the needs of users in the field of IT problems.
• Providing appropriate solutions to improve services and user satisfaction.
• Operating computer systems.
• Updating property sheets delivered to users.
• Following up on purchase requests of the information technology unit.
• Testing and repairing faulty hardware equipment.

Requirements:

• Proficient in network concepts, and user support.
• Familiarity with project management.
• Capable of effective communication and teamwork.
• Capable of creating creativity and innovation in processes.