Distribution Supervisor

Job Description

• Planning the number of human resources required by distributors in proportion to service capacity and service level.
• Reviewing and analyzing service capacity and service level to plan the number of human resources required by the distributor.
• Taking necessary measures, including training and developing distributors to ensure the improvement and maintenance of the team's knowledge level.
• Defining basic information on the distribution route and zoning distribution areas in the software.
• Planning daily distribution of orders to achieve the highest efficiency in the use of resources.
• Reviewing, designing, redesigning, and optimizing work processes in cooperation with relevant units to improve the process of distribution and delivery of orders to customers.
• Monitoring and controlling the delivery time of orders and issuing appropriate measures to ensure on-time delivery.
• Evaluating the performance of the distribution team and distributors and preparing reports to present to management.
• Monitoring distribution performance indicators and preparing and presenting proposals in the field of improving indicators.
• Coordinating the sales and distribution team to handle returns or delivery of goods to the customer.
• Coordinating with the sales team to update the status of sending or not sending orders.
• Coordinating with the finance unit to follow up on matters related to the settlement of distributors.