IT (ERP) Intern

Job Description

POSITION SNAPSHOT

Location: Tehran - Islamic Republic of Iran;
Company: Nestlé Iran - Tehran Office; Full-Time;

POSITION SUMMARY:

We are seeking a motivated and detail-oriented IT Intern to join our IT department as an ERP Intern. This internship is designed to provide hands-on experience and professional development opportunities in a dynamic and collaborative environment. The intern will support the IT team in managing and optimizing our ERP system, learn about ERP operations, and gain exposure to a wide range of technologies and business processes.

A DAY IN THE LIFE …

ERP System Support:

• Assist in the daily operations, maintenance, and support of the ERP system.
• Provide first-level troubleshooting and support to ERP users.
• Help configure and customize the ERP system based on user requirements and business needs.

Data Management:

• Support data entry, migration, integration, and synchronization within the ERP system.
• Ensure data accuracy and integrity by conducting regular audits and updates.
• Assist in generating and analyzing reports to support business decision-making.

User Training and Support:

• Assist in creating and managing user accounts, roles, and permissions within the ERP system.
• Conduct user training sessions and create user manuals and training materials.
• Document common issues and resolutions to build a knowledge base for future reference.

Project Assistance:

• Participate in ERP implementation, upgrade, and enhancement projects.
• Assist in the development, testing, and deployment of new ERP functionalities and modules.- Conduct research on new ERP features, tools, and best practices that could benefit the organization.

Documentation and Compliance:

• Help create and maintain detailed documentation, including system configurations and standard operating procedures.
• Ensure compliance with company policies, industry standards, and regulatory requirements in ERP administration.

Learning and Development:

• Take advantage of training opportunities provided by the company to enhance ERP and IT knowledge and skills.
• Shadow IT professionals to gain insights into different areas of ERP system management and IT operations.
• Engage in self-directed learning to stay updated on industry trends, best practices, and new ERP technologies.

Team Collaboration:

• Work closely with team members to support ERP initiatives and improve system performance.
• Contribute to a positive team environment by sharing knowledge and assisting colleagues as needed.
• Attend team meetings and contribute ideas for improving ERP processes and services.

What Will Make You Successful?

• Education: Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or a related field.
• Technical Skills: Basic understanding of ERP systems, Excel
• Soft Skills: Strong organizational skills, attention to detail, and the ability to multitask. Excellent verbal and written communication skills.
• Interpersonal Skills: Ability to work collaboratively in a team environment and interact professionally with colleagues and users.
• Learning Attitude: Willingness to learn, adapt, and take on new challenges. Enthusiastic about gaining practical ERP and IT experience.