IT Help Desk

Unilever Iran Tehran

Posted 2 months ago

Job Description

Job Description:

  • Provide technical support and assistance to customers, whether by ticket on the phone, or in person.
  • Ensure a client's satisfaction and ability to properly operate any machinery or technology they may be having trouble with.
  • Respond to IT issues and requests.
  • Resolve calls and tickets as appropriate to ensure smooth operation of systems and services.
  • Install configure and troubleshoot systems, laptops, and printers.

Requirements:

  • Bachelor's degree in Software Engineering, or IT.
  • At least 1 year of experience in IT Service Desk.
  • Upper-Intermediate level of English in writing and speaking.
  • Knowledge of Windows 10 and Microsoft Office.
  • Knowledge of Network+.
  • Experience with ITIL is an advantage.

To see more jobs that fit your career

Salary Estimator

Discover your current worth in the job market.