Marketing Communication Supervisor

Job Description

In the story of Snappfood, we want to create value. Our company is willing to create emerging phenomena and is eager to have a marketing communication supervisor on our team to help us get through business challenges with creativity, intelligence, and speed of response. We are waiting for you to be with us in this story

Responsibilities:

SMS Panel Management:

• Supervise and manage SMS panels and communication tools to ensure they are efficient and updated.
• Ensure SMS panels are compliant with regulations and industry standards

Campaign Planning and Execution:

• Develop and execute SMS and push notification campaigns to engage with the target audience.
• Collaborate with cross-functional teams to create compelling content and messaging for campaigns.

Campaign Monitoring:

• Monitor the performance of SMS and push notification campaigns in real time.
• Adjust campaign strategies based on data analysis and insights.

Compliance and Regulations:

• Stay updated on relevant regulations and industry best practices for SMS and push notifications.
• Ensure all communication activities comply with legal and ethical standards.

Reporting and Analysis:

• Generate regular reports on SMS cost, usage, and campaign performance.
• Analyze data to identify trends, opportunities, and areas for improvement.

Budget Management:

• Manage the budget allocated for SMS campaigns, ensuring cost-effectiveness.
• Optimize spending by identifying areas where cost savings can be achieved.

Vendor Management:

• Collaborate with SMS and push notification service providers to ensure smooth operations.
• Negotiate contracts and service agreements for cost-effective solutions.

Benefits:

• Credit for: gym, therapy, and internet costs.
• Social security and complementary insurance.
• Educational platform for advanced courses.
• Snappfood’s discount codes.
• Loans.

Requirements:

• Proficiency with customer relationship management skills and knowledge.
• Strong knowledge of traditional and modern marketing channels.
• Excellent written and verbal communication skills.
• Proficiency in conducting market research.
• Capability to handle unexpected crises or negative publicity effectively.
• Strong analytical skills to interpret data and Key Performance Indicators (KPIs).
• Experience in adapting and localizing content for different markets.
• Ability to build and maintain a strong network of industry contacts, influencers, and media professionals.