Office & Facility Manager

Job Description

About TAPSI:

Here at TAPSI, every ride propels us towards a greater purpose. As a dynamic player in the ride-hailing industry, we're driven by a vision to redefine transportation and delivery while making a meaningful social impact. At TAPSI, we're committed to assembling the brightest talents and fostering a culture of performance excellence. Join us on our journey to drive change, innovate relentlessly, and shape the future of mobility. Together, let's embark on an exciting adventure where no problem is too big, and every solution contributes to something greater.

About the role:

We are looking for an experienced Office & Facility Manager to manage our General Services Team and oversee all aspects of office facilities. The ideal candidate will be responsible for managing service contracts, ensuring high-quality workplace services, and supporting the growth and maintenance of the company's infrastructure.

Responsibilities:

• Manage the General Services Team, including but not limited to the receptionist, procurement staff, cleaners, tea boys, maintenance personnel, couriers, and warehouse staff.
• Establish and manage an internal warehouse, ensuring that all items are available on time according to defined standards (inventory management).
• Negotiate, oversee, and manage contracts with service providers for cleaning, catering, security, HSE (Health, Safety, and Environment), and other related services.
• Prepare and submit monthly/quarterly reports on consumption trends and provide written recommendations for more cost-effective decisions.
• Ensure that all employees receive high-quality general services, promoting a "Best Place to Work" environment.
• Work on company General Facility regulations and internal policies, promoting them to meet employee and business needs.
• Plan building maintenance activities and reflect them in budgets (Capex and Opex), ensuring cost-effectiveness.
• Ensure that facilities comply with government regulations as well as environmental, health, and security standards.
• Oversee building projects, including renovations and refurbishments, based on the company's growth plan and employee count.
• Collaborate with the HR team to provide timely facilities such as work accessories and essential materials to newcomers, ensuring all employees have standard workstations.
• Support business needs for office establishment, relocation, or leasing decisions as required.

Requirements:

• At least 5 years of experience in a relevant field.
• Excellent management skills to lead and support the team effectively.
• Familiarity with vendor management concepts and regulations.
• Knowledge of planning and budgeting practices.
• A practical, flexible, and innovative approach to working with customers and colleagues.
• Familiarity with the general procurement process.
• Good understanding of periodic building maintenance.
• Ability to be agile, proactive, and capable of forecasting needs.