Process Management Analyst

Job Description

In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility.
We are waiting for you to continue this story.

Responsibilities:

• Assess company operations, organization, products, and systems for significant improvement opportunities.
• Assess the cost, benefit, and feasibility of potential solutions and business opportunities.
• Partner with business teams to identify, prioritize, and execute projects that enhance business capabilities, processes, and operations.
• Identify and articulate technology capabilities, challenges, and trade-offs to business units.
• Design and process modeling to prepare a to-be model.
• Revise as-is processes based on reports, business requirements, and changing policy
• Document as-is processes and flows.
• Prepare process documents for implementation on Jira by other teammates.
• Train the related stakeholders on implemented processes and support them for further enhancement and troubleshooting.
• Design and develop required dashboards based on existing processes and monitor them.

Benefits:

• Vouchers for vacations, gym, therapy sessions, and internet costs.
• Complementary insurance.
• Educational platform for advanced courses.
• Snappfood's discount codes.
• Loans.

Requirements:

• At least a Bachelor’s degree in Industrial Engineering or Business, Computer Science, Information Technology/Systems, or other related disciplines.
• Good knowledge of business processes, operations, models, and structure.
• Familiarity with Process Best Practices like APQC.
• Ability to use process mining tools (Celonis, Disco).
• The ability to use BI tools is a plus.