Senior MFS Product Specialist

Job Description

• To liaise with its, technical vendors, etc.
• To support team activities in the fintech product development in different phases.
• To oversee the implementation, deployment, and integration of mobile financial services (MFS) solutions and ensure the successful delivery of high-quality, and sustainable solutions.
• To gather, challenge, clarify, and document technical requirements coming from it, business, brand, and leadership, and then formulate technical solutions to prepare user and solution requirement specifications (URS and SRS).
• To supervise the DevOps team by assigning and monitoring workflow and ensuring quality and efficiency of work.
• To collaborate with all MTNIrancell digital service partners to focus on internal and external client satisfaction, efficiency, and flawless execution of OLAS and SLAS.
• To collaborate with the digital department's senior and general manager in designing and implementing internal and external MFS P&S strategy and roadmap.
• To benchmark best practices in the MFS area and suggest improvement in business.
• To manage generation and validation of different reports including ad-hoc for line manager and other requesters concerning MFS activity and team activities.
• To ensure all applications for the MFS are in place, including merchant services applications and customer-related applications.
• To embed all MFS infrastructure services in the MTNIrancell super app and ensure related features and reporting are in place.
• To prepare and finalize contracts with technical partners and vendors to establish the product.