Services & Systems Support Expert

Sadad Informatics Corps Tehran

Posted 5 hours ago

Job Description

Sadad Informatics Corporation has created a dynamic and up-to-date environment in IT services to provide services to Bank Melli. A suitable climate for facing interesting challenges and personal growth and development. If you are interested in teamwork and cooperation in such an environment is attractive to you, we are eager to get to know you better.

Job Description:

  • 24/7 software support and answering calls from Bank Melli branches to investigate problems, provide solutions, and receive suggestions and criticisms.

Requirements:

  • Communication skills.
  • Active listening to the customer and patience.
  • Resilience and tenacity.
  • Problem-solving skills.
  • Familiarity with software concepts.
  • Familiarity with databases and ability to prepare reports.

Preferred Competencies:

  • Familiarity with the banking business.
  • Familiarity with ATMs and hardware knowledge.

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