Systems and Methods Specialist

Job Description

The systems and methods specialist will play a crucial role in analyzing, designing, and implementing systems and methods to optimize our operations and improve efficiency. This role requires a combination of technical expertise, problem-solving skills, and a deep understanding of our business processes.

Key Responsibilities:

• Design, analyze, and refine organizational processes to enhance efficiency and effectiveness.
• Monitor key performance indicators (KPIs) to identify discrepancies, disruptions, or areas for improvement based on established standards.
• Develop organizational regulations, procedures, and work instruction guidelines to ensure consistency and compliance.
• Review, control, and provide feedback on process-related documents from various organizational areas to ensure completeness and accuracy.
• Oversee organizational documents within the Document Management System (DMS) and ensure continuous updates to the process reference list.
• Participate in the enhancement of the BPMS to meet evolving organizational requirements.
• Monitor the timely and accurate registration and processing of transactions in the BPMS to identify and address system failures or deficiencies.
• Identify and collect requirements pertinent to the system to ensure alignment with organizational needs.