Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed.
Give guidance to employees in handling errors, problems, complaints, and/or disputes.
Performance analyses of employees.
Coordinate work schedules and duty assignments.
Employee recruitment, including interviews and hiring.
Perform orientations and/or schedule training as needed for employees.
Interpret and explain work procedures and policies to staff.
Perform employee evaluations and make recommendations on personnel actions, such as promotions or firing.
Prepare and manage reports, manuals, correspondence, and other documents using a database or word processing.
Review records and reports relevant to payroll, production, and other workplace activities for monitoring employee activities and evaluating performance.
Work with other supervisors to coordinate workplace activities with other departments, units, or teams.
Implement company or departmental policies, procedures, and quality/service standards.
Maintain records, including inventory, personnel, orders, supplies, and maintenance documentation.
