مدیر خدمات مشتریان

ایده ماندگار بارمان تهران

منتشر شده 8 روز پیش

Job Description

  •  Improving customer service experience, creating engaged customers, and facilitating organic growth.
  • Taking ownership of customers' issues and following problems through to resolution.
  • Monitoring and analyzing customer service performance metrics and identifying areas for improvement.
  • Collaborating with other departments to enhance the overall customer experience.
  • Developing service procedures, policies, and standards.

Requirements:

  • Proven experience as a customer service manager, or in a similar role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle stressful situations and resolve conflicts.
  • Proficiency in customer service software and tools.
  • Analytical and problem-solving abilities.

Employment Type

  • Full Time

Seniority

Details

برای مشاهده‌ی شغل‌هایی که ارتباط بیشتری با حرفه‌ی شما دارد،