کارشناس خدمات مشترک منابع انسانی

Job Description

Job Purpose:

The incumbent is responsible for working with all GSC departments in order to suggest training or development programs to ensure organizational goals are met.

Areas of Responsibility:

Local and International Training:

• Managing GSC Technical & Functional Training (TFT): Managing GSC TFT programs ensures that learners are completing job tasks correctly. Delivering job-specific training to employees, boosting productivity and quality of work.
• Coordination with training provider (internal/ external): to get training proposals, validate get necessary approvals on the training budget with alignment of required stakeholders.
• Evaluate the performance of trainers to ensure the process is consistent and progressive.
• Manage, monitor, and analyze reports on training plans, progress results, and training process implementation.
• Manage the whole onboarding process.
• Implement new and relevant tasks or training sessions.
• Communicate with educational institutions to hold the required training courses.
• Updating training database
• Engage with stakeholders effectively to align training strategies with business objectives and ensure stakeholder buy-in.
• Interpret and leverage data effectively.
• Generate new ideas and approaches to training and development.
• Adjust quickly to changing priorities.
• Review and summarize invoices received from employees to support employees for participation in English classes based on company policy.

Audit Support (ISO):

• Prepare documents and needed approvals before required for ISO and other Audits which refer to training documentation and history.

Other:

• Support newcomers in terms of Induction trainings.
• Proficiency in using Learning Management Systems (LMS) to create, track, and manage training initiatives.