Job Description
Purpose of Job:
As a leading supplier of laboratory equipment, raw materials, and electrical-mechanical components, the food and beverage industrial our mission is to provide top-quantity products and services to meet the diverse needs of our clients.
Scope of Tasks and Responsibilities:
- Drive sales of LCS products as well as spare parts kits, rebuilds, consumables, overhauls, and SLAs to all customers per Asham Co.'s sales strategy.
- Liaise with the clients regarding LCS product inquiries, prepare quotations and obtain samples, identify hot projects, provide solutions, and determine pricing quotations of items specified.
- Initiate received orders and build client relationships by keeping them informed of the status of their orders and ensuring deadlines are met.
- Provide expert advice (technical and commercial) to customers about optimizing their equipment.
- Travel to specific customers' locations and perform product presentations
- Maintain the existing customer base with continuous follow-up.
- Grow the potential market for LCS products by following up on leads for new customers and proactively finding new customers.
- Facilitate communication between internal departments and the customer, control all client concerns relating to LCS products and accounts as well as closing-out of the orders by ensuring customer satisfaction.
- Be involved with special projects by assisting in the coordination of internal and external communication with the client.
- Observe the financial situation of customers and monitor customers' payments to ensure all dues are settled on time.
Reporting Relationships:
Skills and Competencies:
- Highly developed interpersonal and communication skills (both verbal and written).
- Fluent in English.
- Excellent organizational skills as well as time management.
- Sound confidential and assertive approach to work, where discretion is maintained at all times.
- Proven ability to work on own initiative to tight deadlines and prioritize a variety of important and urgent but diverse tasks, customer-focused.
- Living a proactive and positive “can-do” approach and thereby contributing to solutions.
- A highly collaborative approach with a strong sense of teamwork and a willingness to work with colleagues and other departments in support of organizational objectives.
- Ability to develop and maintain good working relationships at all levels.
- Proficient in MS Office.
Education:
- Mechanical Engineering, Electrical Engineering, or an MBA degree.
