Business Process Analyst

Job Description

• Analyze and evaluate current business processes.
• Prepare a process implementation document for presentation to the technical team
• Develop an execution procedure for end-users.
• Establish performance indicators for the identified processes.
• Collect data and prepare comprehensive reports on process efficiency.
• Review workflows and optimize processes related to various departments within the organization.
• Collaborate with other departments to design and improve business processes.
• Design new processes aligned with the organization's strategic and operational goals and implement them.
• Prepare and maintain complete and up-to-date documentation of the organization’s business processes.
• Identify operational issues and provide data-driven solutions.
• Update methods and processes based on new requirements and market changes.
• Process mapping.

Requirements:

• Proficiency in BPMN standards and software such as Visual Paradigm or other relevant tools.
• A systemic and holistic approach, strong analytical thinking, and problem-solving skills.
• Communication, report writing, and presentation skills.
• Possession of PBA or CBAP certification is an advantage.