Customer Relationship Management Manager

Job Description

Job description:
Planning and implementing CRM strategies.
Monitoring direct interactions with customers and quickly resolving customer complaints.
Knowing the competitors and setting up the company's strategy and approaches according to the analyzes done.
Choosing the right CRM structures and ensuring the complete and perfect performance of CRM in all departments of the company.

Qualifying conditions:
At least five years of relevant work experience in the field of customer affairs management.
Having a bachelor's or master's degree in management, industrial engineering, mechanical engineering or other related fields.
Familiarity with the automobile industry.
Leadership and communication skills.
Proficient in English.
Proficient in office software.