Head of Service Analysis

Job Description

• Liaising between development teams and product owners.
• Managing the service analysis team.
• Managing projects.
• Liaising with the service support team.
• Prioritizing and dividing projects and tasks between development teams.
• Analyzing and documenting systems.
• Identifying obstacles and bottlenecks faced by software development teams.
• Monitoring project progress.
• Preparing project status reports.
• Managing project management tools (JIRA).

Requirements:

• At least 5 years of specialized work experience in analysis and design.
• Experience in managing ICT contractors.
• Skill in analyzing data and inter-unit operational processes.
• Proficient in preparing and presenting financial and operational reports.
• Excellent written and verbal communication skills.
• Analytical skills.
• At least 2 years of work experience in programming.
• Familiarity with Web API and databases.
• Proficient in standardization.
• Deep knowledge of data mining and modeling (an advantage).