IT Analyst (DSC)

Job Description

• Effectively install, configure, operate, and maintain Huawei routers and switches, Mikrotik routers, Asterisk VoIP servers, HP servers, NAS equipment, virtualization, Microsoft and Linux systems software, and related infrastructure.
• Effectively install, configure, operate, and firewalls, UTM’s, IPS, IDS, and edge security equipment like Mikrotik Sophos, etc.
• Maintain and improve the security posture.
• Automate managing users, groups, password policies, and other user configurations.
• Automate the identification, categorization, sensitivity, and ownership of Network and software assets.
• Perform continuous health monitoring, improve the stability/performance of the Systems, and troubleshoot issues that may arise.
• Perform backup, restore, rollback, and disaster recovery operations in Infrastructure environments.
• Communicate with other teams for mitigation of any issues with managed environments.
• Create, update, and organize technical documentation and knowledge bases for the team and other departments.
• Apply patches, security fixes, and firmware updates to equipment and operating systems.
• Effectively use monitoring or administrative tools to maintain network uptime and efficiency, including PRTG.

Requirements:

• Bachelor's degree in computer engineering or information technology.
• At least 3 years of experience in IT Microsoft Service and Infrastructure.
• Deep experience in network and datacenter.
• Hands-on experience in managing, provisioning, configuring, and monitoring servers, databases, email servers, hosts, and Skype for business.
• Deep knowledge of VMware virtualization and SAN Storage.
• Ability to use initiative, prioritize tasks, and work independently and/or within a team.
• Strong technical documentation and report-writing ability.
• Good understanding and knowledge of cybersecurity.