IT Business Analyst

Job Description

• Effective engagement with different layers of employees to understand the business needs and requirements.
• Prepare, implement, supervise, and improve organization procedures, SOPs, and guidelines.
• Identify, evaluate, and document business processes and system requirements.
• Analyze gaps in business processes provide solutions and document interfaces between new and legacy systems.
• Ensure the use of the capabilities of business applications and integrity of the processes and liaise with users to track additional requirements and features.
• Manage the relationship with suppliers and ensure the delivery of projects in good quality and agreed timeline.
• Manage business application projects and processes to be delivered and implemented on time and in full.
• Support users on the implemented business application, change requests, and enhancementsManage the IT portfolio of projects and provide visibility to stakeholders on the progress of tasks and projects.
• Analyze the reporting requirements of the functions and alignment with the related team on the delivery.

Requirements

• Bachelor’s or Master’s in IT, Industrial Engineering, or other related fields.
• 2 to 4 years of related experience (software analysis background is a plus).
• Experience in ERP and system implementation or support is preferred.
• Experience in any of these areas is an advantage: sales and after-sales services, logistics and distribution, corporate internal processes and approval workflows, production and planning.
• Strong business analysis and creative thinking together with high credibility when operating outside the IT function.
• Expertise in applying business and data analysis techniques, having a practical understanding of systems development methodology.
• Understanding integrated business processes and the functional interdependencies involved.Highly mature with strong interpersonal skills.
• Excellent teamwork skills.Good English communication skills.