IT Operations Business Analyst

Job Description

As a member of the Iran IDT Team and IT operations team, work closely with business functions to enable their strategic goals by leveraging Information Digital Technology (IDT).

• Support the project boards (where constituted)/program office to ensure that all business/IT
• projects deliver the strategic goals of the business and enable the development of capabilities,
• streamlining processes (where applicable), driving change, and providing a competitive edge
• through innovation ensuring alignment with IT strategy.
• Ensure strategic alignment of activities/initiatives utilizing root cause analysis techniques in IT
• teams and proactively identify and drive opportunities for value creation through the process
• enhancement, innovation, and better decision support capabilities.
• Help set priorities for the design and delivery of business IT systems solutions, and assure
• successful delivery of those solutions.
• Support and manage the interests of the business for all IT-related issues relating to the
• performance and contribution of the IT function.
• Data-Driven Decision-Making: Utilize your strong analytical skills to provide valuable insights,
• translate data into actionable recommendations, and drive informed decision-making to optimize
• operations.

Requirements:

• Bachelor's or Master's degree in IT, Industrial Engineering, or other related fields.
• 2 to 4 years of related experience (software analysis background is a plus).
• Experience in ERP and system implementation or support is preferred.
• Experience in any of these areas is an advantage: sales and after-sales services, logistics and
• distribution, corporate internal processes and approval workflows, production and planning.
• Strong business analysis and creative thinking together with high credibility when operating
• outside the IT function.
• Expertise in applying business and data analysis techniques, having a practical understanding of
• systems development methodology.
• Understanding integrated business processes and the functional interdependencies involved.
• Highly mature with strong interpersonal skills.
• Excellent teamwork skills.
• Proficiency in Microsoft Office for word processing, spreadsheets, and presentations is essential.