IT Expert

Job Description

• Troubleshooting and fixing workstations, including operating systems, general and specialized programs, and hardware.
• Installing and maintaining devices, printers, scanners, computers, etc.
• Configuring and maintaining network devices such as switches, routers, modems, and access points.
• Setting up and maintaining servers.

Requirements:

• Familiar with Windows operating system up to MCSE level.
• Familiar with active and passive network equipment.
• Mastery of server virtualization tools.
• Mastery of basic concepts of information security.
• Familiar with passive networks and CCTV cameras (server room facilities, trunks, cabling).
• Basic knowledge of Active Directory Domain and Network+ is essential.
• Proficiency in specialized English at the level of understanding and searching for technical problems.

Personal Characteristics:

• High public relations, strong communication skills, and teamwork spirit.
• Quick learning and eagerness to learn.
• Organized and accurate in doing things.
• Sufficient patience and perseverance to support users.
• Ability to solve problems, research, and develop.
• Ability to interact effectively with users in person, by phone, and in writing.
• Skills in documentation, report writing, and reporting to management.