IT Intern

Job Description

POSITION SNAPSHOT:

Location: Tehran - Islamic Republic of Iran;
Company: Nestlé Iran - Tehran Office; Full-Time;

POSITION SUMMARY:

We are seeking a motivated and detail-oriented IT Intern to join our IT department as an administrative assistant. This internship is designed to provide hands-on experience and professional development opportunities in a dynamic and collaborative environment. The intern will support the IT team in various administrative tasks, learn about IT operations, and gain exposure to a wide range of technologies and processes.

A DAY IN THE LIFE …

Administrative Support:

• Assist in managing the IT department’s schedule, including meetings, appointments, and project timelines.
• Maintain and organize IT documentation, including hardware and software inventories, user guides, and standard operating procedures.
• Handle administrative tasks such as data entry, filing, and correspondence.

IT Operations:

• Support the setup, configuration, and maintenance of IT equipment such as computers, printers, and network devices.
• Assist with software installations, updates, and troubleshooting.
• Help monitor and respond to IT support tickets, providing first-level support and escalating issues as necessary.

Project Assistance:

• Participate in IT projects, contributing to planning, execution, and documentation.
• Conduct research on new technologies and tools that could benefit the IT department.
• Assist in the implementation of IT policies and procedures.

Learning and Development:

• Take advantage of training opportunities provided by the company to enhance IT knowledge and skills.
• Shadow IT professionals to gain insights into different areas of IT, including network administration, cybersecurity, and system management.
• Engage in self-directed learning to stay updated on industry trends and best practices.

Team Collaboration:

• Work closely with team members to support IT initiatives and improve service delivery.
• Contribute to a positive team environment by sharing knowledge and assisting colleagues as needed.
• Attend team meetings and contribute ideas for improving IT processes and services.

What Will Make You Successful?

• Education: Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or a related field.
• Technical Skills: Basic understanding of ERP systems, Excel
• Soft Skills: Strong organizational skills, attention to detail, and the ability to multitask. Excellent verbal and written communication skills.
• Interpersonal Skills: Ability to work collaboratively in a team environment and interact professionally with colleagues and users.
• Learning Attitude: Willingness to learn, adapt, and take on new challenges. Enthusiastic about gaining practical ERP and IT experience.

Benefits:

• Hands-on experience in a professional IT and ERP environment.
• Mentorship from experienced IT and ERP professionals.
• Opportunity to work on meaningful projects that impact the organization.
• Flexible work schedule to accommodate academic commitments.
• Potential for future employment opportunities based on performance.