Key Account Manager

Job Description

The objective of the role:

Lead one or more than one account (locomotive or not) strong customer relationships to achieve sustainable growth by identifying and capturing short-, medium-, and long-term business opportunities. Drive sales of our full portfolio - PM, CE, AM and TS. Develop and drive execution of strategic and operational market company plans aligned to Tetra Pak and customer business objectives.

What You Will Do:

Account Management:

• Together with the customer, drive the development and execution of the account plan.
• Agree on shared objectives and targets with the customer. Drive mutual sustainable growth.

Relationship Management:

• Drive improved understanding of the customer and overall business (marketplace, channel, retailer, consumer, competitive environment, strategy, productivity, profitability, and the across value chain).
• Identify customer needs and drive opportunities in line with Tetra Pak's global business strategy, category, portfolio, processing, and TS plans.

Sales Forecasting (CE and PM Planning):

• Secure accurate sales forecasting for assigned accounts.
• Ensure that account receivable expectations are met for the account.

Value Selling:

• Drive execution of sales targets for packaging solutions and processing. 
• Opportunity pipeline management execution.

Coordinate Cross-Functional Activities:

• Ensure that customer issues are resolved promptly and that the resolution is accepted by the customer.

Portfolio Deployment:

• Ensure that the relevant Tetra Pak portfolio is deployed and delivers a strong value proposition.