Key Account Manager

Job Description

The key account manager is responsible for delivering and achieving the annual sales targets in MT sales channels while developing and maintaining effective communication with customers.

Key Responsibilities:

• Manage the team in the KA section to achieve the area's targets.
• Ensure implementation of the sales KPIs: Volume, coverage, distribution, and visibility.
• Implement, follow, and measure the monthly targets week by week to ensure reaching the area's targets.
• Channel management to deliver key account sales targets.
• Visit the Chain stores regularly to support sales representatives in achieving the targets.
• Prepare presentations, proposals, and sales contracts.
• Implement the new product launches as per the defined plans of the marketing/brand team.
• Responded to client requests and processed all payments to the company.
• Develop and maintain effective communication with customers to build a sustainable customer pool.
• Identify and resolve client concerns to provide a better customer experience.
• Provide ongoing mentoring to all Sales Supervisors and sales representatives and ensure they are properly equipped, trained, and motivated to achieve their objectives.
• Monitor all daily, weekly, and monthly sales reports to achieve the monthly target.

Requirements:

Education:

• Bachelor’s degree in Business Administration, or Marketing.

Experience:

• At least 5 years of key account experience with at least 2 years of management experience.
• Related experience in the food and beverage industry is an advantage.

Skills:

• Intermediate English literacy.
• Communication, negotiation, and presentation skills.
• Computer skills, (MS Office is a must).
• Extensive experience in all aspects of chain store operations and a strong relationship with the head office management team.