Performance Development Manager

Job Description

POSITION SNAPSHOT

Location: Tehran/Iran;
Company: Nestlé;
Full-Time.

Position Summary:

Build and maintain a competent, customer-orientated, results-driven, effective, and efficient medical field force to compliantly drive the marketing strategy and deliver the business objectives.

A DAY IN THE LIFE …

• Performance: In collaboration with medical field managers and the marketing team, build a data-driven mindset to ensure MFF effectiveness and efficiency:
• Metrics: Identify and update the most relevant metrics to the MFF activities, lead the development and implementation of a consistent and holistic set of metrics and dashboards
• Key Performance Indicators: align on the most relevant KPIs and set challenging and stretching targets
• Data Quality: partner with MFF to ensure data quality and to identify and resolve issues related to reporting
• Multichannel Engagement: leverage the multichannel engagement tools to improve reach and share of voice by brand
• Insights: use raw data, and processed information and apply experience to provide informative and actionable insights to derive an advantage for the business
• Review: Lead the regular performance review to discuss results and targets
• Rewards and Incentive: lead the rewards and incentive program to drive MFF motivation
• Performance Calibration: support an evidence-based calibration across geographies

Measurement Dimensions/Performance Indicators:

• Data quality index;
• Metrics improvement;
• KPIs achievement;
• PMS timeliness;

What Will Make You Successful?

• Functional Knowledge: ensure knowledge acquisition and retention.
• Engagement Skills: effectively deliver and implement the global skills programs.
• Development Needs: Assess and identify competency gaps.
• Development Plan: suggest, discuss, and support agreed developmental activities.
• General Competencies: develop and deliver relevant training modules using the best delivery models and learning technologies.