Sales Assistant

Job Description

• Receive, record, and follow up on customer orders until delivery.
• Respond to customer inquiries and guide products and sales conditions.
• Coordinate with the sales team, warehouse, and finance department to complete sales processes.
• Issue pro forma invoices, invoices, and track payments.
• Record and update customer and order information in the CRM system.
• Prepare sales reports, analyze data, and present findings to management.
• Track shipments, manage transportation documents, and coordinate with the logistics team.
• Handle customer issues and post-sale requests.
• Monitor inventory levels and inform the sales team about stock availability.
• Support the sales team in planning and executing sales strategies.

Requirements:

• At least 2 years of experience in sales support or related fields.
• Proficiency in Microsoft Office (especially Excel).
• Strong communication skills and ability to work in a team.
• Attention to detail and accuracy in data entry and documentation.
• Ability to manage time effectively and multitask.
• Familiarity with invoicing, payment tracking, and related financial processes.
• Ability to follow up and resolve customer issues efficiently.