Sales Manager

Job Description

• Lead, develop, and implement sales strategies to align sales activities with the company’s overall strategy, optimize sales processes, and foster long-term customer relationships.
• Analyze sales data, document processes to remove obstacles, and create plans to address performance deviations.
• Monitor market trends, assess competitors, identify new business opportunities, and expand sales channels.
• Address potential challenges within the sales department.
• Conduct business negotiations to attract new customers and retain existing ones.
• Oversee the use of CRM tools, ensuring accurate and up-to-date recording of customer interactions, sales activities, and progress.
• Analyze sales data and provide reports to management.
• Train personnel, coordinate, and participate in trade exhibitions and industry events.
• Supervise customer communications and ensure professional and timely responses to inquiries, calls, and emails.
• Analyze sales and customer data to identify trends, opportunities, and areas for improvement, offering actionable recommendations to senior management.
• Lead the company’s participation in government and private sector tenders.

Requirements:

• At least five years of experience in sales management.
• Proficiency in negotiation techniques and contract considerations.
• Expertise in market analysis and evaluation.
• Strong ability to establish effective customer relationships.
• General knowledge of spare parts and industrial equipment.
• Creative and results-oriented mindset.
• Proficiency in CRM concepts and customer relationship management.
• Strong decision-making and crisis management skills.