SAP Basis Expert

Job Description

• Assess and enhance operational quality within the SAP Basis area.
• Engage in effective error trend analysis and problem management to improve system reliability.
• Work in the SAP Basis team and provide technical and operational expertise
• Provide support for Major Incident Management and ensure timely resolution of Major Incidents
• Ensure SAP BASIS best practices are adhered to.
• Provide SAP BASIS technical feasibility input when required for SAP solutions.
• Provide the capability to perform incident and problem management resolution activities as appropriate in exceptional circumstances
• Provide appropriate assessment of SAP OSS notes concerning relevance for SAP operations
• Perform detailed planning and project management of implementation activities for updates and patching where required
• Perform system health audits to validate system status and report to the SAP service owner
• Perform effective operational reviews as required with the SAP service owner
• Ensure integrity, availability and security of SAP information and systems.