Travel and Expat Coordinator (Vendor)

Job Description

• To execute all business travels aligned with company policies.
• To take proper action on travel requests timeously to reduce costs by adequate planning and advance booking.
• To maintain accurate physical and electronic records of all travels and generate required reports for the requesters.
• To control costs, capture invoices on ERP, and follow expenses for payment with finance.
• To control expense claim forms (finance international and local claim forms) to ensure they are aligning with PPPs.
• To maintain relationships with staff, vendors, and travel stakeholders to provide services properly.
• To update knowledge and awareness about different internal and international cities/hotels/airports to provide proper suggestions for travel arrangements.
• To ensure travel arrangements, including flight and hotel accommodations, are within budget.
• To identify the most suitable quality service at reasonable rates.
• To cooperate in transforming team processes into digital systems.
• To coordinate protocol/travel affairs related to local and international events of MTNIrancell.
• To interpret and collaborate on policies and country regulations related to expats, covering every aspect from leave and medical insurance to work permits, accommodation, travel, and so on.
• To provide feedback gently on queries of all expats.
• To update and maintain expats' records on HR ERP for easy access and retrieval.
• To track and maintain the schedule of expats leave (Sick leave, leave of absence, etc.).
• To prepare and forward monthly expat-related reports to various teams and external organizations as required.
• To follow up and issue registration forms for new expatriates and review them for correctness and completeness.
• To maintain proper communication with the MTN Group and other Opcos regarding expat affairs.