کارشناس تجربه کارکنان

Job Description

About TAPSI:

TAPSI started its journey in May 2016 with a team of 10 Iranian experts, and today it has transformed into a leading super app in Iran. We offer a wide range of services, including intercity and intracity travel, instant parcel delivery, food ordering, online shopping, and more—all in one platform. With over 20 million users across 28+ cities and a team of 1,000+ passionate members, TAPSI is constantly expanding and evolving. Our team draws energy from the positive impact we make on people’s daily lives. We are committed to continuous innovation, always seeking ways to improve and grow. Join TAPSI and discover a place where you can push your limits, innovate, and thrive.

About the Role:

We are seeking an employee experience specialist to drive initiatives that enhance the overall workplace experience for our employees. In this role, you will act as a bridge between employees and the organization, ensuring their voices are heard, and their needs are met. You will design and implement strategies that foster engagement, well-being, and a positive organizational culture.

Responsibilities:

• Develop and manage onboarding and offboarding processes to ensure seamless transitions for employees.
• Design and execute programs that enhance employee engagement, satisfaction, and retention.
• Conduct surveys, focus groups, and feedback sessions to identify employee needs and improvement areas.
• Collaborate with leadership and HR teams to strengthen organizational culture and inclusivity.
• Create and manage employee recognition programs to celebrate achievements and milestones.
• Develop and promote wellness initiatives that address employees’ physical, mental, and emotional well-being.
• Organize company events, workshops, and team-building activities to foster workplace connections.
• Partner with internal communication teams to ensure consistent messaging and alignment with employer branding.
• Use data and analytics to assess the impact of employee experience programs and recommend improvements.
• Continuously optimize employee-related processes to align with organizational goals and values.

Requirements:

• +2 years of experience in employee engagement or related roles.
• Strong interpersonal and communication skills, with the ability to engage across all levels of the organization.
• Creative problem-solving and project management skills.
• Proficiency in HR software and tools for managing engagement and analytics.
• Empathetic, approachable, and committed to creating a positive employee experience.