Job Description
- Management: Manage the effective achievement of functional objectives through the leadership of the team – setting individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize subordinate and the performance of the department.
- Budgets and Plans: Prepare and recommend the budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues, and areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon.
- Policies, Systems, Processes, and Procedures: Implement approved departmental policies, processes, procedures, and instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner.
- Day-to-day Operations: Supervises the day-to-day operations of the department to ensure that work processes are implemented as designed and comply with established policies, processes, and procedures.
- Continuous Improvement: Contribute to the identification of opportunities for continuous improvement of systems, processes, and practices taking into account ‘international best practice’, improvement of business processes, cost reduction, and productivity improvement.
- Reporting: Prepare reports timely and accurately to meet Savola and TPA department requirements, policies, and standards.
- Health, Safety, and Environment: Monitor the adherence to all relevant safety and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/services, and a responsible environmental attitude.
- Related Assignments: Perform other related duties or assignments as directed.
- Food Safety Management System: Following up the FSMS tasks that are related to job scope including policies, objectives, procedures, work instructions, HACCP/OPRP/PRP plans, and organizational approvals.
Job Specific Accountabilities:
- Deliver different regional sales volume targets by effective planning, and controlling sales activities including inventory and accounts receivable to ensure monthly targets are met.
- Achieve different regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; and implementing change.
- Ensure the monthly contribution target for regions is met by controlling the selling of premium SKUs in his regions to ensure profitability targets are met.
- Ensure all “dues” are collected by monitoring customer payments constantly and recommending the control of customer accounts if required to ensure accounts are received.
- Follow up on inventory level by reviewing the monthly inventory reports by the customer to avoid near-expiry product problems and to create a sales opportunity.
- Carry out daily visits to supermarket outlets within his regions to ensure there are no out-of-stock issues and merchandising standards are met.
- Train, coach, and appraise his team to ensure they are motivated &capable of performing their roles.
- Analyze the reports from subordinates about sales targets, branch situations, strike rates, average SKU, coverage, and must sales, to investigate sales KPIs and present a proper action plan.
- Supervise the preparation of timely and accurate reports of the team to meet TPA and department requirements, policies, and standards.
- Plan and supervise the implementation of the department’s projects to ensure that the project cycle is completed, meeting agreed project parameters (cost budget, timelines, scope, and quality), standards, and objectives.
- Recommend an optimum organizational structure for the department so that resources are optimally utilized and communication can take place in an efficient manner.