Branch Manager

Job Description

• Define, implement, and report sales activities.
• Maintain, build, and develop relationships with customers and distributors.
• Ensure good collaboration between the sales department and other departments.
• Achieve branch objectives.
• Analyze and control the performance of every team member and coach them in a successful way.
• Prepare periodic sales reports showing sales volume, potential sales, and areas for improvement.
• Review and analyze sales performances against programs and plan to determine their effectiveness.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Manage the sales team.
• Handle complaints, settle disputes, and resolve grievances and conflicts by negotiating with others.
• Maintain a positive and ethical working relationship with all employees, vendors, and customers.
• Set an example of professionalism through actions and appearance.