Field Service Engineering Intern

Job Description

We are Roche:

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

Summary:

The field service engineer Intern will develop practical skills from deploying cutting-edge technologies to collaborating with clients to solve problems efficiently skills that will set you apart in today's competitive job market. With a supportive team guiding you every step of the way, this internship is not just about learning - it's about thriving in an environment that values initiative, innovation, and a passion for excellence.

The field service engineer intern reports to the service team lead.

You will be responsible for:

• Provide technical support for Roche Pars products, analyzers, and systems.
• Instal, repair, and maintain Roche Pars products, and document and report all service activities in compliance with Roche standards.
• Extend support with all customer-related documents.
• Ensure software and hardware upgrades of Roche systems. Deliver high uptime of systems and customer satisfaction.
• Extend regional support if requested for a line of expertise.

Compliance:

• You are expected to adhere through your conduct to all applicable laws and regulations as well as to the high integrity standards as set forth by Roche.