Head of Planning & Development

Job Description

About Tapsi:

TAPSI started its journey in May 2016 with a team of 10 Iranian experts, and today it has transformed into a leading super app in Iran. We offer a wide range of services, including intercity and intracity travel, instant parcel delivery, food ordering, online shopping, and more—all in one platform. With over 20 million users across 28+ cities and a team of 1,000+ passionate members, TAPSI is constantly expanding and evolving. Our team draws energy from the positive impact we make on people’s daily lives. We are committed to continuous innovation, always seeking ways to improve and grow.
Join TAPSI and discover a place where you can push your limits, innovate, and thrive.

About the Role:

We seek a head of planning and development to lead talent development strategies and leverage people analytics to optimize workforce planning, performance, and engagement. This role is pivotal in aligning human capital strategies with organizational goals, ensuring data-driven decision-making, and fostering employee growth.

Responsibilities:

• Design and deploy talent management framework at TAPSI and its tools/processes such as organizational review, workforce planning, talent review, succession planning, competency matrix, etc.
• Design and maintain the employee's information storage workflow with a clean database in the HR and all related processes as well as an organizational chart.
• Develop and implement a comprehensive people analytics framework
• Provide executive leadership with reports and dashboards on key HR metrics (e.g., turnover rates, DEI metrics, performance trends).
• Develop competency frameworks and skill gap analyses to guide learning initiatives.
• Own and manage the career development process and the whole framework execution from A to Z including performance appraisal, Goal setting, CP designing, Review sessions, etc.
• Own the systems and methods responsibilities and also develop a RAPID matrix to increase productivity through units.
• Contribute to conducting job analysis to identify and design job descriptions and job requirements in the organization (job profiles).
• Oversee budgets and negotiate contracts.
• Collaborate with HR sub-functions, IT, and department heads to ensure alignment on initiatives.
• Support organizational change through analytics-based insights.

Requirements:

• Bachelor’s degree in Human Resources Management, Business Administration, Data Science, Industrial Engineering, or a related field (a Master’s degree or an MBA degree is preferred).
• 3 to 5 years in HR roles, with a focus on people analytics and talent development.
• Proven leadership experience in a fast-growing, data-driven organization.
• Significant expertise in process design/management
• Expertise in HRIS, people analytics platforms (e.g., Excel, Tableau, Power BI)
• Proficiency in Project management tools and also budgeting
• Familiar with LMS platforms
• Strong ability to translate data into actionable business strategies.
• Experience designing and implementing dashboards and reporting systems.
• Excellent communication and presentation skills, with the ability to influence at all organizational levels.
• Strategic thinker with a results-driven approach.
• Hands-on and agile with a flexible and open-to-feedback attitude.
• Passionate about employee growth, engagement, and well-being.