Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
Take responsibility for projects and solutions within the larger business initiative.
Handle business-critical IT tasks and systems administration.
Research and evaluate emerging technologies, hardware, and software.
Track and maintain hardware and software inventory.
Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions.
Analyze processes, technologies, and vendors continually to find areas for improvement.
Prepare cost-benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best possible service and value for business needs.
Train employees to use software and hardware; troubleshoot issues and provide technical support when needed.
Develop and execute disaster planning and maintain data backups.
Requirements
Bachelor’s degree (or equivalent) in Information Technology or Computer Science.
Professional certifications.
Five or more years of experience in IT management.
Deep knowledge of programming languages and operating systems (e.g.: Microsoft Exchange, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring.
Expertise in implementing, configuring, and testing IT solutions.